Welcome to NS Insulation. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
By accessing or using [nsinsulation.ca], you agree to the terms described below.
1. Information We Collect
A. Information You Provide to Us
When you contact NS Insulation or request our attic insulation services, we may collect:
- Name
- Phone Number
- Email Address
- Home Address / Service Location
- Details about your attic or insulation needs
- Any additional information you choose to share
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Cookies & usage data
This information is used only to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide attic insulation services in Calgary & surrounding areas
- Respond to your inquiries
- Offer free quotes and schedule inspections
- Improve customer service
- Send service-related updates
- Improve website performance
- Maintain internal business records
We do NOT sell or rent your information to third parties.
3. Sharing Your Information
We may share your information only in the following situations:
- With trusted service providers (hosting, email systems, website tools)
- To comply with Canadian laws if required
- With your permission (case-by-case)
We never share your information for third-party marketing.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve site functionality
- Analyze user behavior
- Enhance your browsing experience
You may disable cookies through your browser settings at any time.
5. Data Protection & Security
NS Insulation takes reasonable steps to protect your information through:
- Secure servers
- Encrypted data transfers
- Restricted access to customer information
While no system is completely secure, we follow industry best practices to safeguard your data.
6. Your Rights (Canada)
As a Canadian user, you have the right to:
- Request access to the personal information we hold
- Request corrections
- Ask for deletion (unless legally required to keep it)
- Withdraw consent for communication at any time
To exercise any of these rights, contact us at:
📧 [Your Email]
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
NS Insulation does not knowingly collect information from individuals under the age of 13, and our services are intended for homeowners and adults.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, contact us:
📞 +1 403-975-4923
📧 contact@nsinsulation.ca
📍 Calgary, Alberta — Serving Calgary, Airdrie, Chestermere, Okotoks, Cochrane & surrounding areas